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Help Topics

Main Menu > Coupons, Promo Codes and Credits

Using manufacturer's coupons

Coborn's gladly accepts manufacturers' coupons, including those attached to products you've purchased, those you find in the newspaper, and most coupons printed or downloaded from the Internet. (See exceptions for Internet coupons.) We cannot accept competitors' store coupons or manufacturers' coupons that say "Redeemable at (store name)." We do not match other stores' prices.

Your coupon must match the product you are applying it to (i.e. brand, pkg. size, flavor, etc.) as listed on the coupon. All coupons must be applied to your cart during the checkout process and given to your Neighborhood Service Representative for proper credit.

Internet Coupons

Internet coupons for free products
Manufacturers' do not promote free items via the Internet without some sort of purchase requirement, such as "Buy one, get one free." Coupons for free products are typically fraudulent. Therefore printed copies of Internet coupons offering free products without a purchase requirement will not be accepted.

Not acceptable: Get free [product], up to $10 value!
Acceptable: Buy one get one free; Free with purchase of [other] item(s)

Internet coupons for dollar-off products
Printed copies of Internet coupons offering a discount value greater than 50% off will not be accepted if the coupon value exceeds $2.00.

Not acceptable: $2.00 off an item that sells for $2.99
Acceptable: $2.00 off a $4.00 item

How to apply coupons

1. On the Review Cart page (Step 1 of the Checkout process), find the item shown in your coupon, enter the amount of the coupon in the box to the right of the item subtotal. (The amount cannot be greater than the cost of that item.) If the coupon requires you to buy a certain quantity in order to receive the discount, you should make sure you have the correct quantity in the left column.

2. Click the green "Apply" button. The page will refresh, and the coupon amount will appear next to the item. The "Apply" button will be replaced with a red "Remove" button. To remove the coupon or to correct an error, just click this "Remove" button. The coupon amount is not subtracted from the product's unit price or subtotal at this point. Your coupon total is calculated separately and displayed at the bottom of the page. You should see the amount of each coupon on the "Step 2 — Review Information" checkout page. Your coupon total also appears on your Invoice Confirmation e-mail.

3. After you've placed your order, remember to put the coupons in an envelope (write your Username and Order Number on the front) and leave it out for your Neighborhood Service Rep — even if you expect to be home for your grocery delivery. Most customers simply tape the envelope to the outside of the door.

If for some reason you forget to leave your coupons for your Service Rep, we will give you a call to remind you to send them in by mail. If we do not receive the coupons within 14 days from our reminder call, your source of payment (credit card or checking account) will be charged.

Buy One Get One and other special coupons

To redeem a Buy One Get One Free coupon, simply enter the price of the item you're getting for free as the coupon amount. For example, if your coupon is a Buy-one-get-one-free offer on spaghetti, you'll need to have two boxes of spaghetti in your cart. If the spaghetti is priced at, say, $1.29 each, enter 1.29 as the coupon amount. If the coupon is Buy-three-get-two-free, put five in your cart and enter 2.58 as the coupon amount, and so on.

Use the same process for offers in which you get something free when you purchase a related product. Just make sure you have both items in your cart, in the required quantities, and enter the value of the product you're supposed to receive for free in the Coupon Amount column next to that product. For example, you purchase peanut butter and are supposed to receive a free jar of jam, which costs $2.29. Enter 2.29 in the coupon amount column next to the jam.

If the coupon has a limit (for example, a maximum value of $1.50) and the item you're applying it to costs more, just enter the maximum value. If the free item's value is less than the coupon's maximum value, enter the lower amount.

Using Coborn's' Promo Codes

If you received a mailer or e-mail from Coborn's with a special offer that requires the use of a Promo Code, that code should be entered as you check out. At Step 1 (the "Review Cart" page) enter this Promo Code in the green "Promo Code" bar above your cart, exactly as it appears on your offer (including all letters and numbers) and click the "Apply" button. If the code is valid and has not yet expired, the discount or sale price will be reflected in your cart.

If you have multiple Promo Codes to apply to your order, you can enter them all at the same time, separated by commas, and click "Apply."

If there are any problems applying a Promo Code to your order, an error message containing details (e.g., promo doesn't exist, promo is expired) will be displayed in red at the top of the page.

Promo Code terms and conditions

Coborn's Promo Code offers cannot to be sold or reproduced. When you redeem a Promo Code offer online, your account is credited for the amount of the offer at the time you place your grocery order. Offers cannot be applied to purchases made of alcohol or tobacco. Use of Promo Code offers must conform to Coborn''s delivery rules, policies and procedures. Customers are responsible for all applicable taxes. No cash value. Limit ONE per account unless otherwise specified.

Gift Certificates

Gift Certificates can be ordered online. Current customers can purchase one anytime by adding it to any grocery order. Non-customers can order gift certificates either by setting up an account (you must be within our delivery boundaries to do it this way) or by calling Customer Relations at (763) 971-4900 .

The recipient must live within our delivery area and will need to set up an account (if they don't already have one) so that we have their delivery information on file.

Once purchased, gift certificates are issued electronically by e-mail. Purchasers can choose to have the e-mail sent directly to themselves, so they can print the certificate and give it as a gift, or they can have the certificate sent directly to the recipient. You will need to specify the name and e-mail address of the recipient, and can include a personal message, which is inserted during the check-out process.

Please note that Gift Certificates are activated on the delivery date of the order in which they are purchased. They may not be redeemed prior to this date. There is no expiration date or user fee on gift certificates.

How to redeem gift certificates

1. Sign up or log on to Coborn'

2. Shop for groceries. When finished, click the "Checkout" button.

3. At the next screen, enter the Redemption Code from the gift certificate (be sure to include the "GC-" as part of the code) and click "Apply." The total value of the gift certificate will be added to your account as a store credit. You may apply multiple gift certificates, just be sure to apply only one Redemption Code at a time.

4. Enter the amount you wish to apply toward your order (you do not need to use the full amount) in the "Apply Store Credit" line just above the order total, and continue with the checkout process.

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